This qualification provides students with administrative and organisational skills, specialist skills such as word-processing, presentation and desktop publishing, knowledge of financial accounting and general skills for working in customer service teams. This qualification requires a total of 10 units; 4 units from the specialist administration domain, 3 common business units plus 3 other units.
May require an interview. An application for this course must be approved before you can enrol. Application forms are available from our Flexible Learning Centres or from on-line forms on our website.
Successful students will be qualified to seek any form of secretarial or office administration employment in positions such as administrative assistant, personal assistant and front-of-house positions in a variety of industry sectors. At Certificate IV level, students may be employed in senior positions including office supervisor, assistant accountant, executive secretary, medical or legal secretary.
Eligible for recognition of prior learning or skills:
Please speak with the tutor to find out if you are eligible for credits
Other courses are listed under the following career(s):Business
& ManagementCourse Structure
The course comprises of the following units of study:
BSBCMN402A Develop Work Priorities
BSBCMN403A Establish Business
BSBCMN405A Analyse And Present Research Information
BSBCMN410A Coordinate Implementation Of Customer Service Strategies
BSBCMN306A Produce Business
BSBCMN419A Manage Projects
BSBEBUS301A Search and assess online business
BSBADM402A Produce Complex Business
BSBADM403A Develop And Use Complex Databases
BSBADM404A Develop And Use Complex Spreadsheets
BSBADM405A Organise Meetings
BSBADM406A Organise Business