This qualification provides valuable skills in general business administration areas such as word processing, presentation and desktop publishing, knowledge of financial accounting and general skills for working in customer service teams. This qualification requires a total of 13 units, with 2 core from the special administration domain, and 4 electives.
Career Opportunities:
Successful students will be qualified to seek any form of secretarial or office administration employment in positions such as administrative assistant, personal assistant and front -of -house positions in a variety of industry sectors.
Eligible for recognition of prior learning or skills:
Please speak with the tutor to find out if you are eligible for credits
Careers:
Other courses are listed under the following career(s):
Business & Management
Course Structure
The course comprises of the following units of study:
Core
BSBADM303B Produce Texts From Audio Transcription
BSBFLM303C Contribute To Effective Workplace Relationships
BSBINM301A Organise Workplace Information
BSBITU307A Develop Keyboarding Speed And Accuracy
BSBOHS201A Particpate In OHS Processes
Electives
BSBCMM301A Process Customer Complaints
BSBCUS301A Deliver And Monitor A Service To Customers
BSBWOR301A Organise Personal Work Priorities And Development
BSBWRT301A Write Simple Documents
Administration electives
BSBADM307B Organise Schedules
BSBITU302A Create Electronic Presentations
BSBITU303A Design And Produce Text Documents
BSBITU304A Produce Spreadsheets
BSBITU309A Produce Desktop Published Documents