Certificate IV in Caravan Park Operations - Morwell - Victoria - Central Gippsland Institute of TAFE Morwell Campus - I520

With growing demand from tourists, it is becoming increasingly necessary for caravan parks to improve the skills of their staff and better respond to customer needs. This course will develop your management and supervisory skills and provide you with knowledge about creating the ideal holiday environment. You will learn about reception services, conflict resolution and communication. You are also able to select 14 units of your choice (called electives) so you can tailor the course around your own business activities. You are also able to enrol in modules from the course to enhance your skills, or can enrol in units to increase your opportunities to obtain employment.

Currently employed in the caravan industry (full time).

Certificate IV in Caravan Park Operations

What you will learn

In this course you will learn how to:

    * Develop and update caravan industry knowledge
    * Plan and organise daily work
    * Work with colleagues and customers
    * Follow health safety and security procedures
    * Communicate on the telephone
    * Clean premises and equipment
    * Handle hazardous materials safely
    * Receive and process reservations
    * Produce business documents
    * Provide accommodation reception services
    * Monitor work operations
    * Implement workplace health, safety and security procedures
    * Roster staff
    * Lead and manage people
    * Manage finances within a budget
    * Coach others in job skills
    * Deal with conflict situations
    * Respond to emergencies
    * Plan and implement environmentally responsible practices
    * Research tourism data
    * Plan and implement minimal impact operations
    * Plan and develop ecologically sustainable tourism operations
    * Set out landscape works
    * Mange projects
    * Source and package tourism products and services
    * Cost a project
    * Develop and implement a grounds maintenance program
    * Participate in co-operative online marketing initiatives for the tourism industry
    * Develop host community awareness of tourism
    * Assess tourism opportunities for local communities
    * Manage online purchasing
    * Co-ordinate marketing activities

As well as the 18 core subjects, you also pick another 14 units (electives). These may be selected from the above or from the Caravan Industry Training Package, or any relevant, endorsed Training Package.
Such as;

    * Caravan Park Office
    * Parks, Grounds and Maintenance
    * Health, Hygiene, Safety and security
    * Supporting Technical Skills
    * General Administration

Qualifications And Recognition
Upon successful completion of this course students will be eligible to receive the Certificate IV in Caravan Park Operations

Employment Prospects

    * For people seeking to work in the caravan industry, and is designed to reflect the role of caravan park employees who operate with significant autonomy and responsibility.

How To Apply
Direct to Institute

Assessment

Assessment includes practical demonstrations, problem solving, documents/folio, critical incident reports, journals, oral presentations, interviews, case studies, projects, group discussions, examinations and the collection of specimens.

Opportunities For Further Study

    * Diploma of Caravan Park Operations

Course Structure
Unit Number     Unit Name (32 must be completed)

THCCORO4B     Develop & update caravan industry knowledge
THCCOR05B     Plan & organise daily work
THHCOR01B     Work with colleagues and customers
THHCOR03B     Follow health safety and security procedures
THHGGA01B     Communicate on the telephone
THHGHS02B     Clean premises and equipment
THHGHS04B     Handle hazardous materials safely
THTSOP06B     Receive and process reservations
BSBCMN306A     Produce business documents
THHBFO02B     Provide accommodation reception services
THHGLE01B     Monitor work operations
THHGLE02B     Implement workplace health, safety and security procedures
THHGLE05B     Roster staff
THHGLE08B     Lead and manage people
THHGLE13B     Manage finances within a budget
THHGTR01B     Coach others in job skills
THHGCS03B     Deal with conflict situations
THHGHS08B     Respond to emergencies

Plus
Fourteen (14) units selected from the Caravan Industry Training Package, or any relevant, endorsed Training Package.