Certificate IV in Hospitality - Warragul - Victoria - Central Gippsland Institute of TAFE Warragul Campus - I491

Build an interesting and varied career in hospitality with this qualification from GippsTAFE. Designed to develop your ability as a supervisor or team leader, youll learn both generic and specialised skills readily applicable to the workforce. The course offers the flexibility to choose a training stream that suits your interest. Training takes place both in the classroom and in our training restaurants so you get to perfect your skills in an authentic workplace environment. Youll enhance your employability, become more confident with your skills and improve your existing hospitality experience. You may enrol in individual units.

* Advisable to be at 18 years of age * Interview

Certificate IV in Hospitality

Qualifications And Recognition
Upon successful completion of this course students will be eligible to receive the Certificate IV in Hospitality (Warragul)

Employment Prospects

    * Food and beverage attendant
    * Barperson
    * Team leader/supervisor in the hospitality field

How To Apply
Direct to Institute

Assessment
Assessment is competency based and includes tests, assignments and practical work.

Opportunities For Further Study

    * Diploma of Hospitality

Can prospective students enrol in individual units?
Yes.

Course Structure
Unit Code          Unit Name     Hours
SITXOHS004A    Implement and monitor workplace health, safety and security procedures    30
SITXCOM001A    Work with colleagues and customers    25
SITXCOM002A    Work in a socially diverse environment    20
SITXOHS001A    Follow health safety and security procedures    10
SITXOHS002A    Follow workplace hygiene procedures    15
SITXCC2002A    Provide quality customer service    40
SITHIND003A    Provide and co-ordinate hospitality service    0
SITXHRM001A    Coach others in job skills    20
SITXCOM003A    Deal with conflict situations    20
SITXFIN003A    Interpret financial information    60
SITXHRM005A    Lead and manage people    60
SITXINV001A    Receive and store stock    10
SITXINV002A    Control and order stock    25
SITXMGT001A    Monitor work operations    20
SITXCOM004A    Communicate on the telephone    5
SITXENV001A    Participate in environmentally sustainable work practices    20
SITHFAB002A    Operate a bar    30
SITFIN001A    Process financial transactions    25
SITHFAB001A    Clean and tidy bar areas    10
SITHFAB004A    Provide food and beverage service    110
SITHFAB005A    Provide table service of alcoholic beverages    50
SITHFAB009A    Provide responsible service of alcohol    10
SITHFAB010A    Prepare and serve non-alcoholic beverages    15
SITHFB012A    Prepare and serve espresso coffee    30
SITHFAB015A    Prepare and serve cocktails    20
SITHIND001A    Develop and update hospitality industry knowledge    25
BSBEBUS403A    Communicate electronically    30
SITHFAB003A    Serve food and beverages to customers    80