Diploma of Tourism (Operations Management) (THT50302) - Casuarina - Northern Territory - Charles Darwin University Casuarina Campus - I940

This qualification is currently being reviewed and will not be available for new enrolments in 2009. The University is applying for approval to deliver a similar/updated qualification that should become available in 2009. Further detail about the new qualification will be provided as soon as it becomes available. Please contact the Team Leader for more information. This course enables participants to acquire, develop and practice operational, supervisory and fundamental management level competencies required for managing a range of tourism operations.

Year 12 or Mature Age or successful completion of any Certificate III or IV in Tourism courses, interview, underpinning knowledge and skills in key competencies.

Diploma of Tourism (Operations Management) (THT50302)

Course Structure

COURSE REQUIREMENTS


Students must complete all TWENTY-TWO core units of competency and EIGHTEEN (18) elective units of competency a total of FORTY (40) unit of competency to gain the Diploma of Tourism (Operations Management). Some suitable elective units are listed below, however, other elective units may be available upon negotiation with the course coordinator.

CORE UNITS OF COMPETENCY

Code
Module/Unit of Competency
Hours
BSBCMN205A    Use Business Technology    
30
BSBCMN213A    Produce Simple Wordprocessed Documents    
60
THHCOR01B    Work With Colleagues and Customers    
20
THHCOR02B    Work in a Socially Diverse Environment    
20
THHCOR03B    Follow Health, Safety and Security Procedures    
5
THHGCS03B    Deal with Conflict Situations    
20
THHGCS08B    Establish and Conduct Business Relationships    
60
THHGFA06A    Interpret Financial Information    
60
THHGGA01B    Communicate on the Telephone    
10
THHGGA02B    Perform Office Procedures    
20
THHGGA09B    Manage Projects    
60
THHGLE01B    Monitor Work Operations    
30
THHGLE02B    Implement Workplace Health, Safety and Security Procedures    
30
THHGLE03B    Develop & Implement Operational Plans    
50
THHGLE04B    Establish and Maintain a Safe and Secure Workplace    
30
THHGLE08B    Lead and Manage People    
60
THHGLE11B    Manage Quality Customer Service    
30
THHGLE13B    Manage Finances within a Budget    
30
THHGLE14B    Prepare and Monitor Budgets    
30
THHGLE20B    Develop and Update the Legal Knowledge Required for Business Compliance    
80
THHGTR01B    Coach Others in Job Skills    
20
THTTCO01B    Develop and Update Tourism Industry Knowledge    
25

Total Core        
780

ELECTIVE UNITS OF COMPETENCY - some suitable elective units are listed below, however, other elective units may be available upon negotiation with the course coordinator.

Code
Module/Unit of Competency
Hours
THHGCS04B    Make Presentations    
30
THHGCS06B    Plan and Implement Sales Activities    
20
THHGCS07B    Coordinate Marketing Activities    
30
THHGGA04B    Prepare Business Documents    
25
THHGGA05B    Plan and Manage Meetings    
20
THHGGA08B    Plan and Establish Systems and Procedures    
25
THHGHS11A    Manage Casualty in a Remote and or Isolated Area    
16
THHGLE09B    Manage Workplace Diversity    
60
THHGLE10B    Manage Workplace Relations    
60
THHGLE12B    Develop and Manage Marketing Strategies    
80
THHGLE22A    Manage Risk    
60
THTPPD02B    Research Tourism Data    
100
THTFTG02B    Manage Extended Touring Programs    
70
THTFTO03B    Set Up and Operate a Campsite    
50
THTFTO04B    Provide Campsite Catering    
80
THTFTO05B    Operate Tours in a Remote Area    
70
THTPPD06B    Plan and Develop Ecologically Sustainable Tourism Operations    
70
THTSMA02B    Create a Promotional Stand/Display    
30

Total Electives        
896

Total Core and Elective Units for the Diploma of Tourism (Operations Management) 1676 hours.

Check the University Bookshop for detail on any textbooks that may be required.
Employability Skills

Employability Skills are embedded in the training and assessment of national training package qualifications. Information on the Employability Skills relevant to your qualification can be obtained by visiting this website and keying in the national code for the qualification: http://employabilityskills.training.com.au.

Skills Recognition

Recognition of Prior Learning (RPL)

RPL is the acknowledgement of a person's skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or credit in a subject regardless of how and where they were attained, including overseas.
This can include skills from:

    * Previous study excluding courses at another VET/TAFE institution, but including courses at school or college,
    * through adult education classes or training programs at work;
    * Work experience (including both work that is paid and unpaid); and/or
    * Life experience (for example leisure pursuits or voluntary work).

RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.

Students seeking RPL need to indicate this on their enrolment form at the time of enrolment.

See the RPL Guide for Applicants for further information on the RPL application process.


Credit Transfer or Recognition of Previous Study

Charles Darwin University as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.
Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.

In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to complete an Application for Exemption Form available from any campus, centre, or team, or a copy of the form can be obtained from the web.

Your completed Application for Exemption form together with attached documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer should be submitted directly to the University either in person or by mail. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.

Recognition of Prior Learning (RPL)

Credit through Recognition of Prior Learning (RPL) is also available for Units of Competence contained within the Tourism Industry Training Package. Recognition of Prior Learning may be granted on application to the Course Coordinator where the student can clearly demonstrate to the Coordinator that he/she has achieved skill and/or knowledge competency through work experience, life experience, award or non-award studies. Applicants will need to provide evidence of competence, that is, ability to do the job, perform a skill and/or possession of knowledge, including the required underpinning knowledge and skills. This evidence can be gathered in a number of different ways including; observing you on the job, references, doing assignments, answering questions, providing product of your work, etc.

Self assessment checklists are available for RPL applicants.
Pathways

Students who successfully complete VET qualifications at the Certificate IV level or above and subsequently enrol in a Bachelor degree in the same field or discipline, will receive advanced standing