This qualification is currently being reviewed and will not be available for new enrolments in 2009. The University is applying for approval to deliver a similar/updated qualification that should become available in 2009. Further detail about the new qualification will be provided as soon as it becomes available. Please contact the Team Leader for more information. This course enables participants to acquire, develop and practice operational, supervisory and fundamental management level competencies required for managing a range of tourism operations.
Year 12 or Mature Age or successful completion of any Certificate III or IV in Tourism courses, interview, underpinning knowledge and skills in key competencies.
Diploma of Tourism (Operations Management) (THT50302)
Students must complete all TWENTY-TWO core units of competency and EIGHTEEN (18) elective units of competency a total of FORTY (40) unit of competency to gain the Diploma of Tourism (Operations Management). Some suitable elective units are listed below, however, other elective units may be available upon negotiation with the course coordinator.
CORE UNITS OF COMPETENCY
Module/Unit of Competency
BSBCMN205A Use Business Technology
BSBCMN213A Produce Simple Wordprocessed Documents
THHCOR01B Work With Colleagues and Customers
THHCOR02B Work in a Socially Diverse Environment
THHCOR03B Follow Health, Safety and Security Procedures
THHGCS03B Deal with Conflict Situations
THHGCS08B Establish and Conduct Business Relationships
THHGFA06A Interpret Financial Information
THHGGA01B Communicate on the Telephone
THHGGA02B Perform Office Procedures
THHGGA09B Manage Projects
THHGLE01B Monitor Work Operations
THHGLE02B Implement Workplace Health, Safety and Security Procedures
THHGLE03B Develop & Implement Operational Plans
THHGLE04B Establish and Maintain a Safe and Secure Workplace
THHGLE08B Lead and Manage People
THHGLE11B Manage Quality Customer Service
THHGLE13B Manage Finances within a Budget
THHGLE14B Prepare and Monitor Budgets
THHGLE20B Develop and Update the Legal Knowledge Required for Business Compliance
THHGTR01B Coach Others in Job Skills
THTTCO01B Develop and Update Tourism Industry Knowledge
ELECTIVE UNITS OF COMPETENCY - some suitable elective units are listed below, however, other elective units may be available upon negotiation with the course coordinator.
Module/Unit of Competency
THHGCS04B Make Presentations
THHGCS06B Plan and Implement Sales Activities
THHGCS07B Coordinate Marketing Activities
THHGGA04B Prepare Business Documents
THHGGA05B Plan and Manage Meetings
THHGGA08B Plan and Establish Systems and Procedures
THHGHS11A Manage Casualty in a Remote and or Isolated Area
THHGLE09B Manage Workplace Diversity
THHGLE10B Manage Workplace Relations
THHGLE12B Develop and Manage Marketing Strategies
THHGLE22A Manage Risk
THTPPD02B Research Tourism Data
THTFTG02B Manage Extended Touring Programs
THTFTO03B Set Up and Operate a Campsite
THTFTO04B Provide Campsite Catering
THTFTO05B Operate Tours in a Remote Area
THTPPD06B Plan and Develop Ecologically Sustainable Tourism Operations
THTSMA02B Create a Promotional Stand/Display
Total Core and Elective Units for the Diploma of Tourism (Operations Management) 1676 hours.
Check the University Bookshop for detail on any textbooks that may be required.
Employability Skills are embedded in the training and assessment of national training package qualifications. Information on the Employability Skills relevant to your qualification can be obtained by visiting this website and keying in the national code for the qualification: http://employabilityskills.training.com.au.
Recognition of Prior Learning (RPL)
RPL is the acknowledgement of a person's skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or credit in a subject regardless of how and where they were attained, including overseas.
This can include skills from:
* Previous study excluding courses at another VET/TAFE institution, but including courses at school or college,
* through adult education classes or training programs at work;
* Work experience (including both work that is paid and unpaid); and/or
* Life experience (for example leisure pursuits or voluntary work).
RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.
Students seeking RPL need to indicate this on their enrolment form at the time of enrolment.
See the RPL Guide for Applicants for further information on the RPL application process.
Credit Transfer or Recognition of Previous Study
Charles Darwin University as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.
Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.
In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to complete an Application for Exemption Form available from any campus, centre, or team, or a copy of the form can be obtained from the web.
Your completed Application for Exemption form together with attached documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer should be submitted directly to the University either in person or by mail. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.
Recognition of Prior Learning (RPL)
Credit through Recognition of Prior Learning (RPL) is also available for Units of Competence contained within the Tourism Industry Training Package. Recognition of Prior Learning may be granted on application to the Course Coordinator where the student can clearly demonstrate to the Coordinator that he/she has achieved skill and/or knowledge competency through work experience, life experience, award or non-award studies. Applicants will need to provide evidence of competence, that is, ability to do the job, perform a skill and/or possession of knowledge, including the required underpinning knowledge and skills. This evidence can be gathered in a number of different ways including; observing you on the job, references, doing assignments, answering questions, providing product of your work, etc.
Self assessment checklists are available for RPL applicants.
Students who successfully complete VET qualifications at the Certificate IV level or above and subsequently enrol in a Bachelor degree in the same field or discipline, will receive advanced standing