Paramount Training & Development deliver training Australia wide for airline companies, retail stores, office managers, public relations, media, hospitality, building material suppliers, motor vehicle dealers, telecommunication leaders, mining organisations, transportation, government ...
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Course Fee: By Request
This one course will help teach participants how to: * Use self talk to increase ability and confidence * Learn about body language and how it contributes to emotion * Learn some tricks and tips on improving likeability * Present confidently and build a healthy self...
Course Fee: By Request
This one course will help teach participants how to: * Increase awareness of problem solving steps and problem solving tools. * Distinguish root causes from symptoms to identify the right solution for the right problem. * Improve problem solving and decision making skills...
Course Fee: By Request
During this course, participants will: * Enhance the ability to speak one-on-one with others. * Begin to feel more confident speaking socially or small groups such as meetings. * Practice developing these skills in a safe and supportive setting. * Use speach to...
Course Fee: By Request
Specific learning objectives include: * Better organize yourself and your workspace for peak efficiency. * Understand the importance of, and the most useful techniques for, setting and achieving goals. * Identify the right things to be doing and develop plans for doing...
Course Fee: By Request
This one course will help teach participants how to: * Understand the importance of professional presence on the job. * Learn how to self-manage to become more effective and efficient. * Improve their communications skills, including listening, questioning, and being more...
Course Fee: By Request
Specific objectives include: * Recognise the importance of minute-taking. * Develop key minute-taking skills, including listening skills, critical thinking, and organization. * Be able to remedy many of the complaints that beset minute-takers. * Be able to write...
Business Management (others)
Course Fee: By Request
Specific learning objectives include: * Clarify the scope and nature of a supervisory position. * Learn some ways to deal with the challenges of the role. * Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization. *...
Course Fee: By Request
Specific learning objectives include: * Learning ways to build trust and respect. * Learning how to warm up your sales approach to reduce your fear of cold calling. * Identify ways to make a positive first impression. * Identify strategies that help you speak to the...
Course Fee: By Request
This one course will help teach participants how to: * Telephone techniques to stand out * Communication with verbal, vocal and visual * The customer service life cycle * How to WOW your customers * Body language tips to communicate better * Complaint...
Human Resource Management
Course Fee: By Request
This one day course will help you teach participants how to: * Understand what workplace violence and harassment is * Understand the benefits of harassment training * Act if they are harassed or accused of harassment * Understand the complaint process, from the...
Course Fee: By Request
This one-day course will help you teach participants how to: * Identify their writing challenges * Make their writing clear, concise, and correct * Improve sentence construction and paragraph development * Identify ways to make their writing simpler and easier to...
Course Fee: By Request
Course objectives include: * Learn the value of good written communications. * Develop paragraphs that introduce, connect, develop, and conclude some part of an idea. * Prepare reports and proposals that inform, persuade, and provide information. * Learn how to...
Course Fee: By Request
This one-day workshop will help teach participants how to: * Recognize how anger affects your body, your mind, and your behavior * Use the five-step method to break old patterns and replace them with a model for assertive anger * Control their emotions when faced with...
Course Fee: By Request
This one-day course will help you teach participants how to: * Grow in the conviction that they are competent and worthy of happiness * Make a positive first impression * Turn negative thoughts into positive thoughts * Make requests so that you get what you want...
Course Fee: By Request
During this one-day course, participants will learn: * How their attitudes and actions impact others * New and effective techniques for dealing with difficult people * Coping strategies for dealing with difficult people and difficult situations * How to identify...
Course Fee: By Request
This one course will help teach participants how to: * Buying signals- Increase your observation skills * Body Language- Learn how to use to sell effectively * Negotiation Skill- Soft vs. Hard Negotiation * The Sales Roles- What are they? * Selling as a...
Secretary - Administrative Executive
Course Fee: By Request
This one day course will help teach participants how to: * Greeting/building rapport within seconds * How to screen calls correctly * Answering machine methods * Receiving and making calls * Professional telephone skills * Complaint handling/ disarming...
Course Fee: By Request
This one course will help teach participants how to: * Master Peter Senge’s five disciplines * Add Kouzes and Posner’s five practices to their life * Build trust with their employees * Develop key management skills, including change management, time management,...
Course Fee: By Request
This one-day workshop will help you teach participants how to: * Use coaching to develop their team * Develop the coaching skills that help improve individual performance * Demonstrate the behaviors and practices of an effective coach * Recognize employees’...
Course Fee: By Request
By the end of this course, participants will be able to: * Understand terms that are frequently used in warehouse management * Identify the goals and objectives of inventory management, and measure their process against these goals * Calculate safety stock, reorder...
Paramount Training & Development deliver training Australia wide for airline companies, retail stores, office managers, public relations, media, hospitality, building material suppliers, motor vehicle dealers, telecommunication leaders, mining organisations, transportation, government departments plus many more.
Paramount Training and Development provide a wealth of knowledge for increasing potential within people. Our trainers are members of the Customer Service Institute of Australia (CSIA) and The International Customer Service Association (ICSA).
We believe that fun is an important part of the learning process and strive to provide a high performance learning environment in which individuals retain information easier.
We cater for all ages with new and interesting methods to impress those with different attention spans. By using Visual, Auditory and Kinaesthetic training materials we can keep everyone awake and ready for action.
As a Private Training Organisation, PTD can provide training that works. With Neuro Linguistic Programming (NLP) Techniques we can create high performance individuals that gain experience in our courses, and that helps you in your business. We can help create a positive attitude, increase confidence, broaden ability and develop motivation.
Paramount Training and Development consider individuals as an important part to every business and what greater resource is there in Australia than the Human Resource?
Courses are available in Sydney, Adelaide, Melbourne, Brisbane and Perth