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Certificate II in Retail/Certificate II in Community Pharmacy

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Comments about Certificate II in Retail/Certificate II in Community Pharmacy - On Campus - Dandenong - Victoria

  • Objectives
    This course is the standard entry-level qualification for those wishing to develop the skills and knowledge to begin a career in the retail industry. The training equips successful applicants with the ability to work in either retail or retail pharmacy positions. Students will complete a period of work placement in the retail/pharmacy industry, so that they have experience applying their new skills and knowledge.
  • Academic Title
    Certificate II in Retail/Certificate II in Community Pharmacy
  • Course description
    Course Information
    This course is the standard entry-level qualification for those wishing to develop the skills and
    knowledge to begin a career in the retail industry. The training equips successful applicants
    with the ability to work in either retail or retail pharmacy positions. Students will complete a
    period of work placement in the retail/pharmacy industry, so that they have experience
    applying their new skills and knowledge.

    Campuses
    Dandenong, Frankston

    Duration
    Full-time: 17 weeks, day only (including 60 hours practical placement)

    Entrance Requirements
    No formal requirements. Basic English and numeracy skills needed. Minimum employment age.

    Application Procedure
    Apply direct to Chisholm Institute

    Enrolment
    February and July

    Study Areas
    Retail
    Apply point of sale handling procedures
    Interact with customers
    Organise and maintain work areas
    Communicate in the workplace
    Operate retail technology
    Work effectively in a retail environment
    Perform stock control procedures
    Apply safe work practices
    Minimise theft

    Elective Units
    Sell products and services
    Merchandise products
    Balance point of sale terminal
    Use business technology
    Sift materials safely using manual handling methods
    Develop product knowledge
    Community Pharmacy
    Accept prescriptions and deliver medicine
    Support the sale of pharmacy and pharmacist-only medicine
    Identify, locate and sell products related to allergies
    Identify, locate and sell analgesics and anti inflammatory products
    Identify, locate and sell cough and cold products
    Identify, locate and sell for eye, ear and oral care products
    Identify, locate and sell products for gastro intestinal conditions
    Identify, locate and sell for first and wound care products
    Identify, locate and sell for allergy conditions
    Identify, locate and sell products for skin and fungal conditions
    Apply point of sale handling procedures
    Interact with customers
    Organise and maintain work areas
    Communicate in the workplace
    Work effectively in a retail environment
    Perform stock control procedures
    Merchandise products
    Apply safe working practices
    Minimise theft
    Sell products and services

    Specialty elective units also need to be completed

    Employment Opportunities
    Retail Assistant, Sales Assistant, Community Pharmacy Assistant

    Further Education Opportunities
    Certificate III in Retail
    Certificate III in Community Pharmacy
    Certificate IV in Retail Management

    Course Structure
    To be awarded the dual certificates students must have attended, completed and passed all
    units including work placement.

    Recognition of Prior learning (RPL)
    Recognition of prior learning that recognises the skills and knowledge that students have
    obtained through work or life experiences is available.

    Credit Transfer
    Students may be eligible for exemptions where previous training has earned a formal
    qualification to equal the required unit.

    Student Requirements
    Basic stationery for personal use.
    Calculator - 4 function
    Textbooks – Written by Mark Wrice ‘First Steps in a Retail Career’ Approx. $45.00

    Application Procedure
    Please complete a direct entry application form available on the Chisholm website or from
    the reception area for the department at any campus. Please return to the address provided
    on the form and ensure you specify which campus you wish to attend.
    An information session of approximately 1 hour will be organised about 2 weeks before the
    start date.
    Timetables will be available at this session.

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