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Certificate III Health Services Assistance

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  • Objectives
    This course is designed to provide training for patient support attendants in health care facilities including hospitals and other supported residential services. It provides graduates with a nationally recognised qualification. Training combines both theoretical study and practical experience in the industry.
  • Academic Title
    Certificate III Health Services Assistance
  • Course description
    Course Outline
    This course is designed to provide training for patient support attendants in health care facilities including hospitals and other supported residential services. It provides graduates with a nationally recognised qualification. Training combines both theoretical study and practical experience in the industry.

    Campuses
    Berwick, Frankston

    Study Mode
    Part-time 1 night per week and/or 1 day per week (subject to numbers)

    Duration
    Six months

    Commencement Dates and Intakes
    February and July

    Entrance Requirements
    There are no formal academic requirements; however basic written communication skills are required.

    Selection Criteria
    Compulsory attendance at an information night, completion of a written task and participation in a group interview. Successful applicants will be required to obtain a Police Check and a Working With Children check.

    Application Procedure
    Direct to Health and Community Care from March to mid-April (for July intake) and from September to mid- October (for February intake)

    Study Areas
    HLTHIR301A Communicate and work effectively in health
    This unit covers the skills and knowledge required to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements.

    HLTOHS200A Participate in OHS processes
    This unit specifies the workplace performance required for an entry level employee to participate in OHS processes in the workplace, in order to ensure their own health and safety at work, as well as that of others in the workplace who may be affected by their actions.

    HLTIN301A Comply with infection control policies and procedures in health work
    This unit describes the skills and knowledge required for workers to comply with infection control policies and procedures. All procedures must be carried out in accordance with current infection control guidelines, Australian and new Zealand Standards for maintaining infection control and the policies and procedures of the organisation. This unit acknowledges the importance of complying with an effective infection control strategy that ensures the safety of the client (or end-user of health-related products/services), maintains personal protection and prevents the transmission of infections from person to person. All tasks must be carried out in accordance with State or
    Territory legislative requirements that affect work practices of the organisation and/or worker.

    HLTAP301A Recognise healthy body systems in a health care context
    This unit of competency describes the basic knowledge of anatomy and physiology required to recognise body systems and their components and to identify and refer alterations associated with the functioning of the human body in the context of health care work.

    HLTCSD306B Respond effectively to difficult or challenging behaviour
    This unit of competency describes the skills and knowledge required to respond effectively to difficult or challenging behaviour of clients and others. These skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.

    HLTCSD203B Prepare and maintain beds
    This unit of competency describes the skills and knowledge required to apply bed making and cleaning practices to a range of ‘beds’ to ensure that clients can safely occupy a clean bed.

    HLTCSD208B Transport clients
    This unit relates to the safe, timely and efficient transport of clients from one location to another at a particular site or to other sites.

    HLTCSD201B Maintain high standard of client service
    This unit describes skills and knowledge for care assistance workers and other workers who have contact with clients required to deliver and maintain a high standard of service.

    HLTCSD305B Assist with client movement
    This unit of competency describes the skills and knowledge required to support clients who require assistance with basic physical movement which may be due to incapacity.

    HLTMS208B Handle waste in a health care environment
    This unit describes the skills and knowledge required to handle waste in a safe manner within the health care environment.

    HLTMS207B Handle medical gases safely
    This unit describes the skills and knowledge required to handle medical gas equipment in a safe manner within the health care environment.

    HLTFS207B Follow basic food safety practices
    This unit of competency describes the skills and knowledge required for basic food safety practices including personal hygiene, conduct when working in a food service environment, basic pest control requirements and basic food disposal requirements. It describes the most basic level of competence required by any person in any industry who directly handles food.

    BSBFLM303B Contribute to effective workplace relationships
    This unit specifies the outcomes required to gather information and maintain effective working relation ships and networks, with particular regard to communication and representation.

    BSBMED201A Use basic medical terminology
    This unit covers understanding and responding to instructions, carrying out routine tasks and communicating with a range of internal/external clients in a medical office, using appropriate basic medical terminology. This unit can be assessed alone or in combination with other units making up a job role.

    PRMCL22B Organise and monitor cleaning operations
    This unit of competency covers the skills and knowledge required to organise and monitor work to maximise resource utilisation in the cleaning industry. The unit requires the ability to identify the work requirements of the work order based on an extensive understanding of the range of cleaning methods available and the associated utilisation of equipment and chemicals, understanding the client’s expectations and needs and organising the resources needed for the cleaning operation. The organisation of resources and the monitoring of performance are essential for performing the cleaning operation efficiently.

    Assessment
    Assignment for Infection Control. Project workbook has practical assessment tasks. Practical assessment in clinical laboratory
    • safe manual handling
    • cleaning

    Features
    Industry experts delivering specialised training in infection control, patient transport, cleaning, linen management, dealing with challenging behaviours, handling medical gases and organisational effectiveness.

    Career Opportunities
    Health Support Services Attendants are employed in various health care settings and hospitals. This role requires workers to assist nursing staff by undertaking duties such as transporting patients, distributing meals, cleaning and managing linen stocks.

    Further pathways include opportunities to work in theatre, central sterilisation services or nursing.

    Recognition of Prior Learning (RPL)/RCC
    There is an opportunity to apply for recognition to be given for:
    • Previous study
    • Knowledge
    • And/or skills resulting from work or life experience relevant to the course
    Contact the department for further details

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