This qualification provides an introduction to community work delivered through a broad range of services, which provides support to individuals, families and groups. At this level support workers may provide day to day support in community settings or in the client’s home. The course also provides a pathway to higher level certificates or diplomas in the community services sector.
Course Duration and Commencement Dates
Frankston campus Full-time 1 year commencing February and completed December
Classes will be held each Tuesday and Thursday 9.00am – 4.30pm.
• Mature age entry;
• Relevant work or life experience will be highly regarded;
• Applicants must be able to demonstrate an understanding of and a commitment to the community services field.
Frankston campus. Apply direct to Chisholm Institute.
A selection process is conducted prior to course entry. Applicants will be required to:-
Attend a compulsory information session;
Attend an Interview
Recognition of Prior Qualification and Experience
Where applicants can show evidence of prior qualification or experience in a related field, they may apply for RPL (Recognition of Prior Learning) or Credit Transfer consideration.
• Work with in the administration protocols of the organisation;
• Apply a community development framework;
• Communicate appropriately with clients and colleagues;
• Work within a legal and ethical framework;
• Facilitate co-operative behaviour;
• Respond holistically to clients issues;
• Maintain organisation’s information systems;
• Participate in the work environment;
• Participate in workplace safety procedures;
• Advocate for clients;
• Participate in networks and support group activities.
• Orientation to Mental Health Work;
• Family Violence.
NB: 100 hours will be undertaken ‘on the job’ i.e. students will be placed in a community services agency in order to gain practical experience. Teaching staff will assist in obtaining appropriate agency placement.
• Observation in class by teacher
• Workplace observation by assessor
• Interviews to assess underpinning knowledge and competence
• Evidence folios collated by students to prove competence
• Written tests in class
• Reports, essays and assignments
• Oral presentations
• Resource folders developed by students
A wide range of employment opportunities develop from this course some of which are:
• Welfare Worker
• Social Welfare Worker
• Case Worker
• Child Protection Worker
• Youth Worker
• Migrant Resource Worker
• Women’s Refuge Worker
• Community Capacity Building Worker
• Community Health Worker
• Family Support Worker
• Juvenile Justice Officer
• Community House Coordinator
• Volunteer Coordinator
• Domestic Violence Outreach Worker
• Youth Support Worker
• Case Manager
• Child and Family Worker
Diploma of Community Welfare Work and Diploma of Community Development.
Other Certificate and Diploma Courses in Youth Work, Disability, Alcohol and Other Drugs and Protective Care.