This course provides students with knowledge and skills required to work in a range of community services and community interventions to clients with mental health issues. This may include the development and implementation of health promotion projects within the community. Work may take place in a range of contexts such as community-based organisations, Primary Health Care Centres, residential rehabilitation services, out of home care programs and outreach services.
This qualification defines the knowledge and skills required by support workers and caseworkers that work autonomously under the broad guidance of others. This qualification refers to specific knowledge of “clients with mental health issues” and appropriate intervention processes.
Full-time at Frankston
Part-time at Berwick
One year full-time
Two years part-time
Entrance Requirements and Selection Criteria
Applicants must be mature age and/or employed within the industry.
Apply direct to Chisholm Institute. Applicants will be required to attend an Information Night and interview. Successful applicants will be required to obtain a police check.
CHCCOM3C Utilise specialist communication skills to build strong relationships – 50 hours
This unit relates to the application of specialist workplace communication techniques to build and maintain strong relationships with colleagues and clients, based on respect and trust.
CHCCS301A Work within a legal and ethical framework – 50 hours
This unit describes the knowledge and skills required by the workers to work within a legal and ethical framework that supports duty of care requirements.
CHCCS401A Facilitate co-operative behaviour – 45 hours
This unit is concerned with the competencies required to respond to unacceptable behaviour and support responsibility for behaviour management and change.
CHCCS402A Respond holistically to client issues – 75 hours
The focus of the work is assisting clients to address their own issues. On completion of this unit, the worker will be able to respond appropriately to clients that have complex issues outside and in addition to the area of immediate focus, expertise or interests of the worker and their organisation. For instance, the worker might work for an agency, and possess relevant competence, in the area of child protection, but will still be able to identify when say alcohol and other drug issues are important in the life of a presenting client. Completion of the unit will
also provide the worker with competence to make decisions as to whether to refer or retain the client. The worker will first be able to make a decision as to whether a brief intervention is appropriate (instead of an immediate referral). The worker will be able to implement and monitor brief intervention strategies in a variety of community service contexts, with the primary aim of helping the client accept the intervention.
CHCCS403A Provide brief intervention – 70 hours
This unit describes the competencies required to identify, implement and monitor brief intervention strategies for use in a variety of community health contexts.
CHCCS405A Work effectively with culturally diverse clients and co-workers – 30 hours
This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures.
CHCCS501A Assess and respond to individuals at risk of self-harm or suicide – 135 hours
This unit aims to provide community services workers with appropriate skills and knowledge to assess and respond to individuals who are at risk of self-harming or suicidal behaviour.
CHCCS9A Provide support services to clients – 45 hours
This unit describes the basic elements for implementing services for people accessing community services organisations issues in a range of settings. It may be within an established plan of care.
CHCMH1B Orientation to mental health work – 50 hours
This unit aims to describe the context within which mental health work occurs.
CHCMH4C Provide non-clinical services to people with mental health issues – 135 hours
This unit relates to collaboratively assessing needs, providing a range of services to meet needs, reviewing progress and evaluating the work undertaken with clients with mental health issues.
CHCMH8A Provide interventions to meet the needs of consumers with mental health and AOD
Issues – 80 hours
This unit applies to workers who provide immediate and ongoing support and intervention with consumers with co-existing mental health and alcohol and other drugs issues drawing on a range of models and techniques supported by evidence.
CHCNET4A Work with other services – 65 hours
This unit describes the ability to liaise and facilitate linkages between all community services including specialist and generalist services in the community to ensure support of people in need.
CHCOHS401A Implement and monitor OHS policies and procedures for a workplace – 45 hours
On completion of this unit, the worker will be able to accurately implement and monitor defined OHS policies and procedures for a work place or area, within scope of responsibilities. The worker will also be capable of coaching the team in participating and contributing to OHS management issues. The worker will be able to perform duties as a safety committee member or a team leader in an organisation.
CHCRF2A Provide intervention support to children and families – 65 hours
This unit describes the knowledge and skills required to work with families to identify issues that require early intervention for reducing risk and developing capacity for increased effectiveness as a family unit.
Observation in class by teacher
Workplace observation by assessor
Interviews to assess underpinning knowledge and competence
Evidence folios collated by students to prove competence
Written tests in class
Reports, essays and assignments
Resource folders developed by students
All the above will be linked to specific elements of competence to be assessed by a qualified workplace trainer
and assessor (level 2)
Chisholm institute prepares practitioners for work in a demanding and highly fluid sector. The expectations and demands on workers is high, as is the required level of skill, knowledge and expertise. Our courses are highly regarded in the sector and we pride ourselves on preparing people who are able to operate effectively and efficiently in the workplace. The range of assessment strategies employed by our teaching and training staff reflect this commitment.
Case Worker, Community Support Worker, Detoxification Worker, Family Support Worker, Health Education Worker, Drug and Alcohol Counsellor, Outreach Worker, Drug and Alcohol Worker, Support Worker, Welfare Support Worker, Youth Worker, Residential Care Worker, Mental Health Support Worker, Case Manager
Diploma of Youth Work, Diploma of Alcohol & Other Drugs, Diploma of Welfare Studies, Diploma of Community Development
Recognition of Prior Learning (RPL)/RCC
There is an opportunity to apply for recognition to be given for:
• Previous study
• And/or skills resulting from work or life experience relevant to the course
Contact the department for further details