This course is made up of 24 competency standards (3 of which are the pre-requisites for the Agents Representative Training). On completion of the Certificate IV in Property Services (Real Estate) participants will have acquired the knowledge and skill required to operate as a licensed estate agent. This includes knowledge and skill in areas related to the legal liability and responsibility of estate agent, real estate accounting requirements, the management of client and agency relationships, the listing and sale of properties, property leasing, the conduct of auctions, property management, property appraisals and risk management.
The program is designed to give participants a broad practical knowledge of the industry and fulfils the academic requirements set by the Business Licensing Authority and Consumer Affairs Victoria to work as an Estate Agent as outlined in the Estate Agents (Education) Regulations 2008.
A combination of tests and assignments will be conducted.
On campus study location - Frankston campus
Completion of the following units, from Certificate IV in Property services (Real Estate) CPP40307 are required prior to undertaking this course:
CPPDSM4080A Work in the real estate industry
CPPDSM4008A Identify legal & ethical requirements of property sales to complete agency work
CPPDSM4007A Identify legal & ethical requirements of property management to complete agency work
It is estimated this course can be completed within 12 months to 2 years depending on the study mode.
Part time evening classes and flexible delivery mode
-Be 18 years old or over (or mature age).
-Awarded the ‘Statement of Attainment’ for the three core units of the training for agents representative program (from CPP40307) or the Course in Property (Agents Representative) 21524VIC.
-Possess sufficient English, literacy and numeracy skills
Business Licensing Authority
CPPDSM4001A Act as a buyer’s agent 20 Hours
Establishing buyer’s requirements, confirming buyer engagement of the agency, sourcing properties that meet buyer requirements, negotiating the purchase property on behalf of the buyer, monitoring settlement of the sale and maintaining communication with sellers and buyers.
CPPDSM4003A Appraise Property 40 Hours
Researching the property, selecting appropriate methods to appraise the sale price range or rental value of all forms of property, and preparing reports on the property appraisal.
CPPDSM4004A Conduct Auction 10 Hours
Requirements to conduct an auction in line with agency practice, ethical standards and legislative requirements.
CPPDSM4005A Establish and build client-agency relationships 20 Hours
Requirements to establish, maintain and expand client-agency relationships to support the attainment of key agency business goals. Communicating effectively with clients, implementing the agency’s approach to client services and client-agency relationship management strategies, implementing personal marketing strategies and building ongoing relationships with clients.
CPPDSM4006A Establish and manage agency trust accounts 60 Hours
Identifies requirements to establish and manage trust accounts in an agency context. Reviewing agency accounts for compliance with trust accounts, maintains records of trust transactions and monitoring and reviewing trust accounts.
CPPDSM4009A Interpret legislation to complete agency work 30 Hours
Source and interpret legislation affecting real estate operations. Identifying and applying statutory interpretation techniques, identifying and tracking changes to relevant real estate legislation and industry codes of conduct and maintaining appropriate records.
CPPDSM4010A Lease Property 50 Hours
Administering leasing of all property types. Screening tenant enquiries, conducting inspections, obtaining and reviewing tenancy applications, completing tenancy agreements or lease documentation, placing tenants in property and recording tenancy arrangements.
CPPDSM4011A List property for Lease 25 Hours
List all types of property and businesses for lease. Implementing procedures for promoting agency’s property management services, establishing client requirements, planning and delivering property listing presentations, finalising listings for the lease of property, and recording and acting on client instructions.
CPPDSM4012A List property for sale 30 Hours
List all types of property and businesses for sale. Prospecting for listings, establishing client requirements, planning and delivering property listing presentations, finalising listings for the sale of property, and recording and acting on client instructions.
CPPDSM4013A Market property for lease 25 Hours
Market all types of property and businesses for lease. Planning, developing a marketing plan, preparing marketing materials, implementing marketing activities, and reviewing and reporting on marketing plans and activities.
CPPDSM4014A Market property for sale 30 Hours
Market all types of property and businesses for sale. Planning, developing a marketing plan, preparing marketing materials, implementing marketing activities, and reviewing and reporting on marketing plans and activities.
CPPDSM4015A Minimise agency and consumer risk 30 Hours
Minimise risk to all aspects of agency business and to consumers. Identifying potential risks to agency and its clients, analysing the causes and potential impact of risks; implementing agency policies and procedures to minimise risks to the agency and consumers.
CPPDSM4016A Monitor and manage lease or tenancy agreement 50 Hours
Manage properties during the term of leases or tenancy agreements. Implementing conditions of leases and tenancy agreements, responding to requests from tenants and landlords and managing the renewal and termination of leases and tenancy agreements.
CPPDSM4018A Prepare and present property reports 30 Hours
Identifying different architectural and construction styles and their impact on the market value of the property, using common building construction terms to describe key features of properties, explaining the impact of common building defects on marketing properties for sale or rent, conducting property inspections, identifying costs and potential benefits of property improvements, and acting on subsequent client instructions.
CPPDSM4019A Prepare for auction and complete sale 20 Hours
Implementing the auction marketing plan, preparing auction documentation, confirming the reserve price with the seller, planning and implementing auction day procedures, and completing follow-up procedures after auction sale.
CPPDSM4020A Present at tribunals 20 Hours
Requirements to appear affectively at tribunal. Preparing for tribunal hearings, using appropriate tribunal etiquette, acting as a witness, participating in conciliation hearings and presenting a case.
CPPDSM4022A Sell and finalise the sale of property by private treaty 50 Hours
Qualifying buyers, arranging for potential buyers to inspect listed properties, delivering effective sales presentations, submitting offers and negotiating property sale with sellers and buyers and maintaining communications with sellers and prospective buyers. Monitoring the process between exchange of contracts and settlement for all types of property and businesses and preparing documentation for agency disbursements.
CPPDSM4049A Implement maintenance plan for managed properties 25 Hours
Determining property maintenance requirements, establishing a property maintenance plan, establishing and maintaining a key register, monitoring the security of managed properties and implement and reviewing the property maintenance plan.
CPPDSM4056A Manage conflict and disputes in the property industry 20 Hours
Ability to assess conflict or dispute situations, accurately receive and relay information, adapt interpersonal styles and techniques to varying social and cultural environments, and evaluate responses
BSBSMB406A Manage small business finances 50 Hours
Implement, monitor and review strategies for the ongoing day to day management of small business’s finances. Legal requirements for management of a small business.
BSBRKG304B Maintain business records 30 Hours
Identifies the skill and knowledge to maintain the records of a business or records system in good order on a day to day basis.
Total Duration: 665 Hours