Certificate III in Customer Contact This course develops higher level skills to work in a call centre. Study areas include telephony, call centre computing, customer service, information systems and telemarketing. A Call or Contact Centre is an organisational unit...
Certificate IV in Business (Public Relations)/Advanced Diploma of Business (Public Relations) Chisholm and Swinburne are delighted to be able to offer public relation students the opportunity to initially study at Chisholm's Frankston campus and then step into...
Category: Public Relations
Study mode: On Campus
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