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Advanced Diploma of Community Services Management

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  • Objectives
    This qualification is appropriate for managers of programs and services in the community services industry. They generally work independently, reporting to executive management or boards of management, and may work in a range of sectors, such as Housing, Children's Services, Alcohol and Other Drugs, Mental Health, Disability and Aged Care. They undertake a range of functions requiring the application of knowledge and skills to achieve results in line with organisation's goals and strategic directions.
  • Entry requirements
    As a majority of assessment work will be completed using work based projects, it is essential that applicants are currently working in a supervisory, team leader or management role. Other Entry Requirements Eligibility criteria: 12 months experience as a supervisor/team leader/manager in community services and the ability to work at a post Year 12 academic level in time management, literacy, numeracy and computer skills.
  • Academic Title
    Advanced Diploma of Community Services Management
  • Course description
    Key Study Areas      

    This course covers a range of management topics relevant to management and facilitating best practice in the community services sector, including

    Managing/Leading Others

        * Communication Skills
        * Lead & develop others
        * Manage diversity
        * Establish & maintain community, government & business partnerships
        * Work with other services

    Managing Services

        * Manage a service organisation
        * Ensure a safe workplace
        * Manage risk
        * Manage the organisation’s finances, accounts & resources
        * Manage policy development
        * Mange information systems
        * Manage an accreditation process

    Where     • Bendigo (City Campus)

    Duration Options

    The course is delivered flexibly, using a combination of workshops, study guides and work-based projects over a two year period. Workshops usually occur every 3-4 weeks. Participants also are able to apply for recognition of current skills and knowledge relevant to the coursework.

    Selection Process     • Individual Interview

    Employment Opportunities    

    On successfully completing this course you will be eligible for employment in a range of roles, including: executive officer, executive director, manager (large organisation), chief executive officer, coordinator (large organisation), program manager, project manager, community services manager and community development manager.

    Further Study Options    

    On successfully completing this course you may choose to apply for enrolment in a degree course offered at university level.

    Assessment    

    You will be assessed as part of this course.

    Typical Course Content     (exact details may be obtained from the teaching centre)
    BSBMGT505A     Ensure A Safe Workplace
    BSBMGT609A     Manage risk
    CHCADMIN4B     Manage the organisation's finances, accounts and resources
    CHCCD19A         Establish and maintain community, government and business partnerships
    CHCCOM4B        Develop, implement and promote effective communication techniques
    CHCCS4C           Manage the delivery of quality client service
    CHCINF4B          Manage the organisation's information systems
    CHCNET4A         Work with other services
    CHCORG10B      Manage organisational change
    CHCORG11B      Lead and develop others
    CHCORG12B      Review organisational effectiveness
    CHCORG13B      Manage organisational strategic and business planning
    CHCORG14B      Manage a service organisation
    CHCORG20B      Promote and represent the service
    CHCORG7B        Manage workplace issues
    CHCORG9B        Manage projects and strategies
    CHCPOL7A         Manage policy development
    CHCQM601A      Manage an accreditation process
    PSPGOV603A     Develop a tender submission
    PSPMNGT605A   Manage diversity

    Recognition of Prior Learning    

    Recognition of your current qualifications and prior learning: BRIT has processes to give you credit for relevant units from your prior study, and to assess your prior learning against units in a course.

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