Certificate II in Retail Operations

Comments about Certificate II in Retail Operations - On Campus - Bendigo - Victoria

• Objectives
  Certificate II in Retail Operations has been designed as the standard entry level qualification for the retail industry. It applies to those wishing to develop skills and knowledge to begin a career in the retail industry. The course helps you to develop skills in the areas such as interacting with customers, performing stock control, operating point of sale equipment, balancing the register and minimising theft. This fast paced, motivational and practical program improves employment outcomes by ensuring that participants gain real skills utilising BRIT’s Retail Industry Training Room (When classroom based). This course is available at no cost to participants through the Productivity Placement Program (eligibility criteria apply).
• Entry requirements
  There are no prerequisites for this course. Other Entry Requirements Students will be interviewed to confirm their place in this course.
• Academic Title
  Certificate II in Retail Operations
• Course description
  Topics covered include:
  
      * Operating retail equipment
      * Applying retail office procedures
      * Point of sale handling procedures
      * Performing retail finance duties
      * Balancing a register/terminal
      * Performing stock control procedures
      * Minimising theft
      * Performing routine housekeeping duties
      * Selling products and services
      * Keyboard skills and word processing
      * Safe working practices
      * Interacting with customers
      * Communicating in the workplace
  
   
  Where    
  • Bendigo (City Campus)
  • Maryborough Campus
  
  Selection Process    
  • Individual Interview
  
  Up Coming Courses     
  
  Campus              Start Date     End Date     Attendance Mode
  City Campus     04.02.2008     01.12.2008     Off Campus
  City Campus     05.08.2008     01.12.2008     Part Time
  City Campus     20.10.2008     07.11.2008     Full Time
  
  Employment Opportunities     
  
  On successfully completing this course you will be eligible to apply for a Level 3 Retail Operations course either in the BRIT Retail Training Room or with an employer via a traineeship scheme.
  
  Further Study Options     
  
  Students may progress to the Certificate III in Retail Supervision or Certificate III in Retail Operations.
  
  Assessment    
  
  You will be assessed as part of this course.
  
  Typical Course Content     (exact details may be obtained from the teaching centre)
  
  WRRCA1B     Operate Retail Equipment
  WRRCA2B     Apply Retail Office Procedures
  WRRCA3B     Apply Retail Office Keyboard Skills
  WRRCS1B     Communicate in the workplace
  WRRCS2B     Apply Point Of Sale Handling Procedures
  WRRCS3B     Interact With Customers
  WRRER1B     Work Effectively In A Retail Environment
  WRRF1B        Balance Register/Terminal
  WRRF2B        Perform Retail Finance Duties
  WRRFM1B     Merchandise Food Products
  WRRFM2B     Pack An Display Meat Products
  WRRFM3B     Prepare And Display Fast Food Items
  WRRFM5B     Prepare And Display Bakery Products
  WRRFM6B     Prepare And Display Fresh, Frozen And Live Seafood Products
  WRRFS1B     Advise On Food Products And Services
  WRRFS2B     Advise On Meat Products
  WRRFS3B     Advise On Fast Food Products
  WRRFS5B     Advise On Bakery Products
  WRRFS6B     Advise On Seafood Products
  WRRI1B       Perform Stock Control Procedures
  WRRLP1B     Apply Safe Working Practices
  WRRLP2B     Minimise Theft
  WRRLP6C     Apply Retail Food Safety Practices
  WRRM1B      Merchandise Products
  WRRM2B      Perform Routine Housekeeping Duties
  WRRS1B      Sell Products and Services
  WRRS2B      Advise On Products And Services
  WRRSS12B   Recommend And Sell Books And Advise On Reader Services
  WRRSS1B     Recommend And Fit Clothing An Accessories
  WRRSS2B     Recommend And Fit Footwear Products And Services
  WRRSS3B     Recommend Jewellery Products And Services
  WRRSS8B     Recommend Cameras, Photographic Equipment And Services
  
  Recognition of Prior Learning    
  
  Recognition of your current qualifications and prior learning: BRIT has processes to give you credit for relevant units from your prior study, and to assess your prior learning against units in a course.

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