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Mediation - Course - Distance

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  • Course description

    Very few careers offer immense personal and professional satisfaction like mediation and dispute resolution. Sign up for the course and complete the modules below.


    Course Units


    ·         Insights on Mediation and Conflict Resolution

    ·         Dispute Management and Resolution

    ·         Organizing Mediation


    ·         Setting the Foundation for Successful Mediation

    ·         Meeting the Disputing Parties

    ·         Choosing a Mediation Strategy

    ·         Gathering and Evaluating Information

    ·         Developing Plans for Mediation

    ·         Gaining Trust and Cooperation


    ·         Facilitating Productive Mediation

    ·         Starting the Mediation Session

    ·         Determining Concerns and Agenda Setting

    ·         Revealing the Interests Concealed by the Disputing Parties

    ·          Creating Settlement Options


    ·         Arriving at a Settlement

    ·         Gauging Settlement Options

    ·         Handling Bargaining and Agreeing on a Conclusion

    ·         Attaining an Official Settlement or Agreement

    ·         Managing Unique Situations

    ·         Techniques for Mediation that Involves Multiparty

    ·         Binding Settlement Agreements (Templates Available)

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