Course description
Retail Management Course. Diploma.
Want to advance your retail career? Feel passionate about creating the perfect customer experience? Take the next step in your professional development with our online retail management courses.
Developed in consultation with major retailers, these learning programmes will provide you with the skills you need to thrive as a manager in this fast-paced, dynamic industry.
Course Outline.
When you enrol on our retail management courses online, you will complete the following units of study:
1 Developing and Recognising Skills
Implement staff training
Due to the pressures of competition and the need to meet organisational performances, a definite relationship between organisational goals and training has emerged. You will cover: considering staff training, assessing and confirming the need for training, preparing the training, delivering a training session and evaluating a training session.
Assess workplace competencies
An essential aspect of developing team members is the ability to assess the individual’s skills and knowledge. You will learn about: The assessment process, assessment evidence, the assessment plan, implementing the assessment activity, the assessment decision, assessment records and reviewing assessment.
2 Leading and Managing People
Lead and manage people
This unit covers the skills and knowledge required to lead and manage people. It involves developing and communicating team objectives developing and improving teams delegating responsibility consultation and actively supporting team members to achieve goals and store plans/targets.
3 Managing Human Resources
Provide a safe working environment
This unit covers developing and implementing policies and procedures relating to occupational health and safety issues. It involves consulting with staff assessing and controlling risks establishing and maintaining record systems and evaluating policies and procedures.
Administer human resources policy
This unit teaches you how to plan and manage human resources. It involves implementing staffing levels monitoring staff performance identifying and minimising potential industrial relations problems and developing and implementing training plans.
Recruit and select personnel
This unit will cover: human resource planning, identifying HR needs, staff selection and EEO, recruitment policy, conducting an interview. Recruitment is a critical component of any retail manager’s task in making a retail outlet profitable.
4 Financial Resources
Manage financial resources
This unit involves the skills required to develop and implement financial control systems. It involves controlling cost and budget maintaining store accounting systems and developing and negotiating budget allocations.
5 Store Operations
Control store security/loss
Providing a suitable level of security is essential to minimise the potential risk of damage, loss or injury to the team, the store, its equipment or stock. This risk is not limited to traditional ‘shoplifting or armed robbery’. There are many potential risk areas to consider when implementing an effective loss prevention strategy.
Control inventory
Efficiently controlling the inventory of a retail store is critical to the long term profitability and survival of the store. Retailers make a sizeable investment in the inventory they keep every day. If this investment is not protected, the retailer may face financial losses that cannot be overcome.
6 Marketing
Manage merchandise and store operations
This unit involves managing store merchandising, planning and managing store advertising and promotions, managing store pricing policies and managing housekeeping.
Manage sales and service delivery
This unit involves market research developing new markets and marketing products and services within the culture of the overall store policy.
How Will You Benefit?
There are many benefits associated with studying our retail management courses. For example, you will:
Fast track your career in retail management
Study a programme that has been developed in conjunction with retail industry experts
Set your own timetable, allowing you to learn at your own pace
Have access to a personal tutor for the duration of your course
Save time and money by learning remotely
Receive a 10% discount on your course fee by paying up front, or choose our interest-free weekly payment plan
Experience the benefits of our retail management course for yourself by enrolling today!
Career Prospects.
Retail management is an exciting, varied career path. Working in this field, you will use the knowledge and skills you have gained through your ICI course to help operate and grow retail businesses.
No two days are the same when you are working as a retail manager. Your tasks could include:
Motivating and managing teams to maximise sales
Recruiting and training staff
Monitoring stock levels and ordering new stock
Organising in-store events and sales promotions
Dealing with customer feedback, questions and complaints
Controlling budgets
Analysing sales figures and forecasting future sales levels
Researching market trends and keeping track of competitor activity
Reporting to senior executives
You might work in a store or an office, depending on your role, and with experience, you may advance into area or regional management.
Job opportunities.
Our graduates have gone on to have successful careers with a wide range of large national retailers, as well as smaller local vendors and other companies. Some have also fulfilled their dreams of establishing their own retail businesses.
Typical positions that graduates apply for include:
Retail manager
Operations manager
Retail buyer
Sales manager
Merchandise manager
The opportunities are virtually endless for retail management graduates!
Course Levels Explained.
Diploma
Our retail management course leads to the awarding of a Diploma. This qualification recognises the graduate’s capacity for initiative and judgement across a broad range of technical and management functions. Diploma holders typically have personal responsibility and autonomy (semi-independence) in performing technical operations or organizing others in the workplace.
Prerequisites.
There are NO previous work or education requirements for entry into our retail management course.
So, if you want to gain the knowledge and skills you need to excel in this profession, simply enrol now.
Course Length.
Students typically complete their studies within 24 weeks.
When you enrol on any ICI management course, you are in control of your timetable. If you want to complete the learning programme quickly, you can graduate in a matter of months. On the other hand, if you wish to take your time, you have up to three years in which to graduate.
Study Mode: Online Learning.
Our retail management course is carried out entirely online. This approach, which is sometimes called correspondence learning, gives you maximum flexibility. You decide when and where you learn. You can work through the course material at a time that suits you from anywhere in the world, without the expense and inconvenience of having to travel to attend classes. This is particularly beneficial if you have to fit your studies around family commitments, work or other demands on your time.
Throughout your course you will have access to a personal tutor, who is there to answer your queries and offer guidance. And like all ICI courses, our retail management programme has been designed to be highly practical and engaging.
Recognition & Accreditation.
This course is recognised and accredited by the International Association of Private Career Colleges (IAPCC) and the International Approval and Registration Centre (IARC). ICI courses are not AQF qualifications. ICI is an independent global awarding body that develops and administers career-related curriculum and training programs. When you graduate from an ICI training program you join ICI graduates in over 150 countries around the world.
It takes a practical approach that goes far beyond theory. When you study retail management with us, you will get crucial industry insights that provide you with a competitive advantage in this profession.
Already in the Profession or Industry?
Already working in retail management or a related field? This course is for you. Our learning programme will help you to refresh and expand on your existing knowledge, enabling you to remain at the very forefront of this continually evolving profession. It is one of the most practical steps you can take towards gaining a promotion or achieving other professional objectives.
Course fees can be claimed as a tax deduction providing the learning programme is sufficiently connected to your work activities.
What Do I Get?
All the materials you need to complete our retail management course are included in the course fee. Once you enrol, you will receive:
All required study materials and course notes
Assignment projects with constructive tutor feedback
A tutor who will answer all of your course and career questions and provide guidance
Upon successful completion of the course, you will receive:
A graduation certificate officially recognizing your successful completion of studies and qualifications as a retail manager
Transcripts indicating the units completed
A letter of recommendation and validation for current and future employers
Post-nominal letters placed after your name which indicate that you hold the relevant qualification (For example: John Smith, DipRtlMngmt)
