CommentsFriday, 1st August 2025 is the next enrolment cut off date. Places are limited, in demand and entry into the course is on a first come first served basis. Your enrolment is processed and acknowledged within 24 hours of the Institute receiving your application. You can expect to receive your course within days of enrolling. When you start your ICI course it’s at your own pace and you determine when you finish.
Are you compassionate and level-headed? Do you have a flair for resolving disputes and helping others collaborate towards a desirable outcome? Then a career in mediation could be right for you. Turn your skill set into a career with our mediation training courses.
Our purpose built online learning program allows you to study material designed by industry experts and successful professional mediators while maintaining the flexibility you need to fit your learning around your other commitments.
Explore our course breakdown below or enrol now to get started.
Course Outline.
When you enrol on our mediation courses online, you will complete the following units of study:
1 Dispute Resolution and Mediation
Managing and resolving conflict
Facilitating mediations
2 Structuring and Managing the Mediation Process
Disputing parties management
Mediation strategy
Information analysis
Building trust and cooperation
3 Mediation Facilitation
Defining and setting the scope of mediation
Agenda setting
Probing for unknown interests
Proposing settlement options
How Will You Benefit?
There are many benefits associated with enrolling on our mediation courses online. For example, you will:
Study remotely, saving yourself time and money
Set your own timetable to complete the course at your own pace
Receive advice and feedback from your own personal tutor
Learn from a course that has been construction in collaboration with senior mediators within your industry
Advance your career as a mediator
Take advantage of a 10% reduction in course fees by paying upfront, or opt for our interest-free weekly payment plan
Discover the benefits for yourself by signing up for our mediation course today.
Career Prospects.
Job prospects for mediators are strong. We live in an increasingly litigious society, and mediation is becoming increasingly popular as an efficient and cost-effective way to resolve disputes. As a result, this profession is expected to continue experiencing above average growth in employment.
Not only this, but a recent “30 Best Careers” ranking report found that mediators performed very well based on prestige, pay and job satisfaction, as well as forecast job growth.
Most mediators are employed by:
As a mediator, you will support people through difficult situations, helping them to work collaboratively towards a mutual solution that eases the pain and pressure of a relationship ending. Whether you work primarily with divorcing couples or the breakdown of corporate agreements, you’ll be integral in helping participants to pick up the pieces and move on to a new chapter.
One of the key benefits of mediation as opposed to other forms of conflict resolution is the capacity for privacy that court-based methods don’t allow. As a result, more and more disputes are turning to mediation to try to solve things rather than going straight to court.
Mediators can be employed by a wide range of businesses such as:
Local and national governments
Schools, universities and other educational institutions
Legal service providers
Insurance companies
Mediation and arbitration corporations
As a mediation graduate, you could even start your own business as a freelance mediator and enjoy the financial benefits of being your own boss. Alternatively, you could use your mediation skills in a variety of other job roles, including:
Management
Customer service
Sales
Counselling and psychology
Education
Law enforcement
Key negotiating roles
Dispute resolution and conflict management are key skills to have in any role in the workplace. Whether you choose to go into mediation or another field, these transferable skills will help to set you apart from other candidates and enhance your confidence in navigating communications between colleagues and clients.
Course Levels Explained.
Our mediation course leads to the awarding of an Diploma. This qualification recognises the graduate’s capacity for initiative and judgement across a broad range of technical and management functions. Diploma holders typically have personal responsibility and autonomy (semi-independence) in performing technical operations or organizing others in the workplace.
Prerequisites.
There are NO previous work or education requirements for entry into our mediation courses.
So, if you want to advance your career in mediation, simply enrol today.
Course Length.
Students typically complete their studies within 31 weeks.
The beauty of taking our mediation courses online is that you are fully in control of the pace of your learning. For those who’d like to fast track their studies, the course can be completed in a matter of months. If you’d prefer to take your time, you can do that too. We allow up to three years for you to graduate.
Study Mode: Online Learning.
At ICI, our courses are carried out entirely online via distance learning (correspondence learning). This type of study allows you to fit your studies around any existing commitments you have, giving you the flexibility you need to advance your career. Study and complete assessments whenever you like, and from any location in the world. In addition to your course materials, you’ll also have access to your own personal tutor, who can advise and support you as you progress through the course.
Studying with ICI removes the hassle and costs associated with having to travel to attend classes, saving you time and money. Our mediation courses have been designed to be practical, engaging and highly convenient.
Recognition & Accreditation.
This course is recognised and accredited by the International Association of Private Career Colleges (IAPCC) and the International Approval and Registration Centre (IARC). ICI courses are not AQF qualifications. ICI is an independent global awarding body that develops and administers career-related curriculum and training programs. When you graduate from an ICI training program you join ICI graduates in over 150 countries around the world.
Like all ICI law and justice courses, this mediation training takes a practical approach, going far beyond the theory of the industry. It will teach you everything you need to know to launch your career in this competitive field.
Already in the Profession or Industry?
Already working as a mediator? This course is for you. Not only will it help to refresh and expand your knowledge, but it will also improve your awareness of recent industry trends, broaden your understanding of the field and enhance your confidence as a working professional. Whether you are looking to advance in your current line of work or wish to move from a different area of the law industry, our course is one of the most practical steps you can take.
What Do I Get?
All the materials you need to complete our mediation training course are included in the course fee. Once you enrol, you will receive:
All required study materials and course notes
Assignment projects with constructive tutor feedback
A tutor who will answer all of your course and career questions and provide guidance
Upon successful completion of the course, you will receive:
A graduation certificate officially recognizing your successful completion of studies and qualifications as a mediation professional
Transcripts indicating the units completed
A letter of recommendation and validation for current and future employers
Post-nominal letters placed after your name which indicate that you hold the relevant qualification (For example: John Smith, ExeDipMed)
Job search assistance: discover more about our Graduate Career Services Programme