Course description
Travel & Tourism Course. Diploma - Advanced Diploma.
Many people love to explore the world and go jet-setting for their own personal enjoyment, but perhaps you want to make it part of your career. Whether you have an interest in exploring other countries for work or are fascinated by aspects of the tourism industry, including the development or the socio-cultural impacts of tourism, our travel and tourism course could be the perfect place to start your learning.
The course has been designed in conjunction with industry professionals to deliver the best learning experience for you, launching your new dream career in the travel or tourism industry!
Explore our course breakdown below or enrol now to get started.
Course Outline:
When you enrol on our travel and tourism courses online, you will complete the following units of study:
1 Tourism Defined
Definitions
Tourism platforms
Terminology
Economic importance
2 The Tourism System
The concept of a system
Transit region
The destination
The tourism industry
The tourist
The tourism system
The Origin region
3 The Development of Tourism
Growth of tourism
Postwar tourism growth
Long-term forecasts
4 Tourist Destinations
Destination image
Global patterns of tourist distribution
Regional patterns of tourist distribution
Elements of a destination
Tourist destinations
5 The Tourism Product
Introduction to tourism product
The tourism product
Natural categories
Cultural categories
Attractions
Interpretation of sites
Festival and events
6 The Tourism Industry
The tourism industry
Distribution systems
The travel agent, tour operators and wholesalers
Transport Accommodation
Tourism Industry organisations
7 Tourists
Market segmentation
Methods segmentation
Consumer behaviour
8 Economic Issues in Tourism
The positive impacts of tourism
Costs/negative impacts of tourism
National tourism profile
Economic issues in tourism
9 Socio-cultural and Environmental Impacts
Positive socio-cultural impacts
Generation of waste
Introduction to socio-cultural impacts
Socio-cultural and environmental impacts
Negative socio-cultural impacts
Factors affecting impacts
Dimensions of tourist-host encounters
Authenticity Introduction to environmental impacts
Positive and negative environmental impacts
Permanent modification
Tourist activities
10 Tourism Planning
Components of planning
Tourism planning
Approaches to tourism planning
Organisations involved in planning
The role of government in tourism planning
Planning in underdeveloped countries
11 Alternative Tourism
Food and wine tourism
Alternative tourism
Nature-based tourism & ecotourism
Caravanning
Business tourism
Cultural and heritage tourism
Sports tourism
Seniors tourism
Indigenous tourism
Backpackers
Cruise shipping
International student and study tourism
Medical/scalpel tourism
Cycling tourism
12 The Future of Tourism
The dynamic nature of tourism
The future
Forces restricting and enabling world tourism growth
Ecologically sustainable development
Sustainable tourism
The emergence of eco-tourism
13 Receive & Process Reservations
Receive reservation request
Record details of reservation (manual and computerised)
Update reservations
Advise others on reservation details
14 Access & Interpret Product Information
Identify and access product information
Interpret product information
Provide product advice
15 Sell Tourism Products Services
Identify customer needs
Suggest products to meet customer needs
Follow up sales opportunities
16 Source & Provide Destination Information & Advice
General Destination Information
Recording, Storing & Updating Destination Information
Meeting Customer Needs for Destination Information
17 Communicating Effectively With Tourists
What is communication?
Good communication in the tourism industry
What to say to a tourist
How to make a tourist feel welcome
Talking on the telephone
Communication in problem-solving
18 Setting Up a Tourist Business
Looking after the tourist
Why start a tourism business?
Making the product, providing the service
Pricing
Promoting my business
Selling
Being a good business person
Networking
How Will You Benefit?
There are many benefits associated with studying our travel and tourism courses online. For example, you will:
Launch your new career in tourism or travel
Take part in a course created by professionals who have worked in the travel and tourism industry
Eliminate time spent travelling to in-person classes so you can spend more time learning online
Learn at your own pace, without the pressure of keeping up with other students
Get access to a personal tutor who can provide assistance and answer your questions
Pay upfront to get a special 10% discount off the total course fee, or spread the cost via interest-free weekly payments
Enrol on our online travel and tourism courses today to start your new journey!
Career Prospects:
When you complete our travel and tourism course, the world is your oyster! As our online course covers so many varied topics, there are a whole host of career prospects waiting for you ‒ it’s up to you to choose your route.
You could help other travel lovers to find their perfect destination, or you might wish to be more involved in making sure their holiday goes smoothly, as a customer service rep or hotel or tour manager, for example.
Industries and opportunities in the travel or tourism sector
With your travel and tourism diploma, you could gain a new job role within the following types of organisations:
Domestic airlines
International airlines
Retail travel agencies
Wholesale travel agents
Regional tourist information services
Tourism marketing consultancies
Inbound tour operators
Theme parks and tourist attractions
Coach tour companies
Cruise lines
Conference and incentive travel tour coordinators.
Within these organisations, there are a range of job options and roles you can do. We’ve listed just a few examples below.
Air Cabin Crew
A member of the air cabin crew is responsible for customer care on a flight. The role can include conducting safety checks, serving food and drink and making sure the passengers are content.
Hotel Manager
A hotel manager generally oversees the day-to-day running of every department in the hotel, from front of house and housekeeping to budgeting and administration.
Tourism Officer
Tourism officers are in charge of promoting tourism and encouraging tourist growth to a specific landmark, site, region or city (depending on who you work for).
Travel Agent
From providing advice to customers on the available travel packages to giving holiday recommendations, the role of travel agent is a varied one. It mostly involves organizing and booking trips for excited holidaymakers-to-be.
Course Levels Explained:
Completion of the travel and tourism course leads to either a Diploma or an Advanced Diploma, depending on the level you enrol at. The course content may differ slightly between these two levels. Learn more about the differences between the two levels below:
Diploma
The Diploma qualification recognises the graduate’s capacity for initiative and judgement across a broad range of technical and management functions. Diploma holders typically have personal responsibility and autonomy (semi-independence) in performing technical operations or organizing others in the workplace.
Advanced Diploma
The Advanced Diploma allows the graduate to apply a significant range of principles and techniques across various contexts and functions. Graduates can expect to be involved in significant judgments, planning, and leadership / guidance functions related to workplace products, services, operations or procedures.
Prerequisites:
There are NO previous work or education requirements for entry into any course level. Graduates can expect higher course levels to result in higher potential salary, positions and skill capabilities.
Course Length:
The average time within which students complete their studies is:
Diploma Level 24 weeks
Advanced Diploma Level 31 weeks
However, as you can learn at your own pace and dip into the course according to your own schedule, these time periods are flexible. In fact, you have up to three years to complete your course once you’ve started.
Study Mode: Online Learning
This travel and tourism course is carried out entirely online, with no need to travel or attend physical classes. This is also known as distance learning or correspondence learning and can be extremely beneficial. You can work your classes around other commitments including family or work, and you can take the course in your own time whenever you have a spare moment.
Unlike courses by other providers, which can be dull or irrelevant, we’ve incorporated as much interesting and practical material into our travel course as possible so it’s a worthwhile investment for you.
Recognition & Accreditation:
This course is recognised and accredited by the International Association of Private Career Colleges (IAPCC) and the International Approval and Registration Centre (IARC). ICI courses are not AQF qualifications. ICI is an independent global awarding body that develops and administers career-related curriculum and training programs. When you graduate from an ICI training program you join ICI graduates in over 150 countries around the world.
The courses we offer don’t just teach you theoretical knowledge but practical skills, too, that you can take with you and apply in your new career or job role. Our industry professionals will help to make the courses as ‘hands-on’ as possible, and they’re always willing to assist you when you need it.
Already in the Profession or Industry?
Already have a travel or tourism qualification, or work in the industry? Our course may still be suitable for you if you wish to expand your existing knowledge and widen your horizons. This can be done via Recognition of Prior Learning (RPL), and it may help you to gain a promotion, get a new position for another company or contribute to your professional development. Plus, the course fees can be claimed as a tax deduction if the course connects to your current work activities.
What Do I Get?
All the materials you need to complete our online travel and tourism course are included in the course fee. Once you enrol, you will receive:
All required study materials and course notes
Assignment projects with constructive tutor feedback
A tutor who will answer all your course and career questions and provide guidance
Upon successful completion of the course, you will receive:
A graduation certificate officially recognising your successful completion of studies and qualifications as a travel and tourism consultant, manager or operator
Transcripts indicating the units completed
A letter of recommendation and validation for current and future employers
Post-nominal letters placed after your name which indicate that you hold the relevant qualification (for example: John Smith, DipTT)
Job search assistance: discover more about our Graduate Career Services Programme
