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Diploma of Community Services Management

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  • Objectives
    This course is designed for people currently working in a team leader/supervisory or management role in the community services sector including residential facilities, community or government agencies. It will further enhance their knowledge and skills in coordination and management to facilitate best practice in the workplace.
  • Entry requirements
    Participants need to be in or have access to supervisor/manager roles in their workplace and to have an understanding of indigenous culture and history. They also need the ability to work at the equivalent of year 12 level in time management, study skills, literacy, numeracy and computer skills.
  • Academic Title
    Diploma of Community Services Management
  • Course description
    Key Study Areas      

    This course covers a range of management topics relevant to the community services sector, including

    Managing/Leading Others

        * Communication skills
        * Lead & develop others
        * Manage diversity
        * Establish & maintain community, gov’t & business partnerships
        * Work with other services

    Managing Services

        * Manage a service organisation
        * Manage workplace OHS system
        * Manage risk
        * Manage the organisation’s finances, accounts & resources

    Managing Self

        * Reflect & improve upon professional practice

    Where     • Bendigo (City Campus)

    Duration Options

    The course will be delivered flexibly using a combination of workshops, study guides and work-based projects. The workshops usually occur every 3-4 weeks. Participants are able to apply for recognition of relevant skills and knowledge that they currently have.

    Selection Process     • Individual Interview

    Employment Opportunities    

    On successfully completing this course you will be eligible for employment as a team leader, business manager, employment services manager, general manager, program manager, service manager, site manager or unit manager.

    Further Study Options    

    After completing this diploma course you may choose to upgrade to the Advanced Diploma of
    Community Services Management
    , which is offered alongside the diploma.

    Pathways Courses    

    Advanced Diploma of Community Services Management :: CHC60402

    Assessment    

    You will be assessed as part of this course.

    Packaging Rules     This course has 15 units to complete of which 9 are compulsory and 6 are electives chosen by each participant. An example of the course is listed below.

    Typical Course Content     (exact details may be obtained from the teaching centre)
    BSBMGT609A      Manage risk
    CHCADMIN4B     Manage the organisation's finances, accounts and resources
    CHCCD19A         Establish and maintain community, government and business partnerships
    CHCCOM3C        Utilise specialist communication skills to build strong relationships
    CHCINF5B          Meet statutory and organisational information requirements
    CHCNET4A         Work with other services
    CHCOHS501A    Manage workplace OHS management system
    CHCORG10B      Manage organisational change
    CHCORG11B      Lead and develop others
    CHCORG14B      Manage a service organisation
    CHCORG23B      Co-ordinate Work
    CHCORG28A      Reflect and improve upon professional practice
    CHCORG6B        Co-ordinate the work environment
    CHCORG7B        Manage workplace issues
    CHCPOL7A         Manage policy development
    PSPMNGT605A   Manage diversity

    Recognition of Prior Learning    

    Recognition of your current qualifications and prior learning: BRIT has processes to give you credit for relevant units from your prior study, and to assess your prior learning against units in a course.

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