Certificate III in Customer Contact This course develops higher level skills to work in a call centre. Study areas include telephony, call centre computing, customer service, information systems and telemarketing. A Call or Contact Centre is an organisational unit...
Certificate IV in Business (Public Relations)/Advanced Diploma of Business (Public Relations) Chisholm and Swinburne are delighted to be able to offer public relation students the opportunity to initially study at Chisholm's Frankston campus and then step into...
There’s no mystery in sales. Opening and closing a
sale are skills that can be learned and you have the opportunity to do so in
this course. The following units make up our competitive sales program:
Category: Sales and Marketing
Study mode: Distance
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