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Business Leadership Course- Management Material

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  • Objectives
    This one course will help teach participants how to:

    * Master Peter Senge’s five disciplines
    * Add Kouzes and Posner’s five practices to their life
    * Build trust with their employees
    * Develop key management skills, including change management, time management, critical thinking, delegation, problem solving, presentation strategies, communications, strategic planning, and feedback techniques
    * Use Robert Cialdini’s six influence strategies to their advantage
  • Course description
    This Business Leadership Course is great for those looking to take the lead. This course covers all major areas of managing employees, leading a team and having the qualities of a Manager.

    Duration: One Day: 9am - 4:30pm

    Introduction and Course Overview
    You will spend the first part of the day getting to know participants and discussing what will take place during the course. Participants will also have an opportunity to
    identify their personal learning objectives.

    The Learning Organization

    The idea that organizations and people should strive to continually evolve and learn has
    been coming into prominence over the last decade. During this session, we will explore
    what this means and how we can get started.

    The Five Disciplines
    The morning will be spent discussing Peter Senge’s five disciplines: personal mastery,
    mental models, shared vision, team learning, and systems thinking.

    One key tool for developing your leadership skills is the Situational Leadership Model
    developed by Paul Hersey.

    The Five Practices
    James Kouzes and Barry Posner are two other well-known researchers who have done a
    tremendous amount of work on leadership, and their findings complement Peter
    Senge’s work. They have identified five practices they feel should be a part of every
    leader’s skill set. We will look at each practice closely and help you identify some ways
    to incorporate it into your leadership skill set.

    Trust may very well be one of the most important determiners of employer-employee relationships. We will explore some ways that participants can build trust with their employees.

    Managing change well is a key part of being a manager. We will take a close look at William Bridges’ change cycle. Participants will also have anopportunity to apply the cycle to situations from their own lives.

    The Four Room Apartment
    This model is another way of looking at change. We will examine each room and we will
    look at ways to move people from one room to another.

    Time Management

    Managing your time well is another crucial leadership skill. Participants will practice this
    skill through a time management case study, followed by some simple organizational
    tips and techniques.

    Managers vs. Leaders
    Warren Bennis has written many books on becoming a leader. We will look at some of
    his insights on what makes a manager different from a leader.

    Types of Thinking
    There are several models that you can apply to your thinking to help you achieve
    maximum results. We will discuss two models and apply them to an ethical dilemma.

    Influence Strategies
    At the very core of leadership is the ability to influence people. There are many ways
    that we can influence people. This session will focus on the six methods that Robert
    Cialdini has identified.

    Early on in the course, we looked at the concept of systems thinking. This session takes
    that concept and applies it to relationships. We will look at the relationship system and
    how participants can use it to better coach a team through conflict.

    Problem Solving

    There are many approaches that you can use to solve a problem. We will discuss a simple eightstep method and then participants will apply that method to a personal problem.


    One of a manager’s biggest challenges is what to delegate, to whom, and how. We will take an in-depth look at some key delegation techniques, and then participants will practice those techniques in a role play.

    Criteria for Useful Feedback
    This session will look at the nine criteria for useful feedback. We will also see the value
    of good feedback through a group exercise.

    Feedback Techniques
    In this session, we will continue our work with feedback by looking at some feedback
    techniques. Participants will then practice those techniques through a role-play.

    Body Language

    Just as important as what you say is how you say it. During this session participants will
    learn how to make sure that their body is sending the same message as their words.

    Leaders are often asked to hold, attend, and/or facilitate meetings. We will look at each
    of these roles and identify some ways that leaders can make the most of their time in
    each role.

    Skillful Speaking
    Public speaking is an opportunity leaders must learn to grasp at every opportunity.
    During this session, participants will learn seven ways to pump up a presentation.

    Course Wrap-Up
    At the end of the day, participants will have an opportunity to ask questions

    About the courses

    The workshops are a fun & entertaining learning experience. We highlight skills throughout the course and provide practical information on solving current issues and situations. By applying the information personally to each of the participants we help provide real solutions for each individual.

    The way we deliver

    We discuss with participants what they would like to obtain from each course. This way the facilitator knows exactly what information will be useful to each individual. It also means each course is custom made to suit the individuals at the course and our participants can learn more at a quicker pace without covering material that may not be required. By learning from each other within the course the participants can take real skills back to the workplace.

    This helps everyone make the most of the training. Here are some additional details on why many people choose a Paramount course.

    Why Paramount courses are better courses
         -Motivational and professional trainers
         -Lunch and refreshments provided
         -We combine entertainment with training
         -Every course is custom designed to suit the participants
         -We provide professional and useful manuals to keep as a reference

    What can you expect?
         -A fun and entertaining session
        -Useful skills you can use straight away
        -A friendly trainer with personal attention
        -A certificate for each participant that attends
        -Experienced help and assistance in the specialised training areas

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