21 Courses Retail, Customer Service Industry Australia

Certificate II in Retail Operations A career in retail offers the chance to work in many different environments from food to fashion, audio to automotive. In this course, you will gain the knowledge you need for entry-level employment in the retail industry. You will learn on the latest...

Certificate III in Retail Operations If you want a supervisory role in retail, this is the course for you. You'll train on the latest retail technology, developing real-world skills and enhancing your employability. You'll learn about developing employee relations, maintaining store...

Certificate IV in Retail Management This course will develop your management ability and enable you to acquire the knowledge and skills required to manage a small retail outlet or a department in a large retail store. You'll learn about merchandise and store presentation, recruiting...

Certificate I in Retail Services This qualification provides the foundation skills and knowledge for an individual to be competent in routine tasks in various retail settings. Individuals may work in a team, but always under direct supervision. Students undertaking this qualification will...

Certificate II in Bicycles (AUR20305) This qualification is suitable for persons interested in working in a bike shop or equivalent. As a result of this qualification they will undertake servicing and minor repairs of bikes, including servicing of wheel hubs, mechanical and hydraulic...

Certificate II in Retail Operations (WRR20102) This qualification is currently being reviewed and will not be available for new enrolments in 2009. The University is applying for approval to deliver a similar/updated qualification that should become available in 2009. Further detail...

Certificate III in Retail This qualification provides the skills and knowledge for an individual to be competent in retail operations and/or supervision with the need to apply discretion and judgement. Work would be undertaken in various retail store settings, such as specialty stores,...

Certificate IV in Retail Management (WRR40102) This qualification is currently being reviewed and will not be available for new enrolments in 2009. The University is applying for approval to deliver a similar/updated qualification that should become available in 2009. Further detail...

Certificate IV in Retail Management This qualification has been designed to develop your skills and knowledge to work at the front line of the retail industry. It also applies to those who are currently manageing a small retail outlet or section or department within a larger retail store....

Retail Operations - Certificate II This course applies to those who wish to develop foundation skills and knowledge to work in the retail industry. This qualification requires a total of 14 units of study including 10 core and 4 elective units. Career Opportunities: Retail outlets -...

Retail Operations - Certificate III This course is designed for people who wish to develop the skills and knowledge to enter a more senior role within the retail industry. Career Opportunities: Senior roles in a wide variety of retail outlets. Eligible for recognition of prior learning...

Retail Management - Certificate IV This course is designed for those who have sales skills and are looking for supervisory or management roles within the retail industry. This qualification requires a total of 18 units of study including 12 core units and 6 elective units. Eligible for...

Retail Management Course - Certificate | Diploma | Advanced Diploma There are certain skills you need to manage a retail outlet. Our Retail Management course is designed in conjunction with major retailer’s and helps you learn the skills you need quickly and conveniently. Unit Name...

Certificate II in Retail Operations Certificate II in Retail Operations has been designed as the standard entry level qualification for the retail industry. It applies to those wishing to develop skills and knowledge to begin a career in the retail industry. The course helps you to develop...

Certificate III in Retail Operations This course provides you with the skills and knowledge required to effectively work in a retail environment. It has been designed to develop the skills and knowledge in the areas of merchandising, display and advanced selling techniques. The...

Certificate II in Customer Contact Participants will develop entry level skills in the areas of telephony, call centre computing and customer service. A Call or Contact Centre is an organisational unit that acts as a focal point for communication between organisations and customers using...

Certificate II in Retail This course is the standard entry level qualification for those wishing to develop the skills and knowledge to begin a career in the retail industry. The course includes 60 hours of practical placement. Course Information This course is the standard entry-level...

Certificate II in Retail/Certificate II in Community Pharmacy This course is the standard entry-level qualification for those wishing to develop the skills and knowledge to begin a career in the retail industry. The training equips successful applicants with the ability to work in either...

Certificate III in Retail This course has been desinged to develop the skills and knowledge of employees who want to enter into a spervisory role and be responsible for co-ordinating/supervising other staff members. It is offered as a traineeship. Course Information This course has been...

Certificate IV in Customer Contact Students will develop skills to work as a team leader in a call centre. Study areas include customer service, information systems, telemarketing and managing a call centre. A Call or Contact Centre is an organisational unit that acts as a focal point for...