Category:Customer Service
Study mode:On Campus
This one course will help teach participants how to:
* Telephone techniques to stand out
* Communication with verbal, vocal and visual
* The customer service life cycle
* How to WOW your customers
* Body language tips to communicate...
Category:Psychology - All
Study mode:On Campus
During this one-day course, participants will learn:
* How their attitudes and actions impact others
* New and effective techniques for dealing with difficult people
* Coping strategies for dealing with difficult people and difficult situations...
Category:Psychology - All
Study mode:On Campus
This one-day course will help you teach participants how to:
* Grow in the conviction that they are competent and worthy of happiness
* Make a positive first impression
* Turn negative thoughts into positive thoughts
* Make requests so that...
Category:Strategic Leadership
Study mode:On Campus
This one-day workshop will help you teach participants how to:
* Use coaching to develop their team
* Develop the coaching skills that help improve individual performance
* Demonstrate the behaviors and practices of an effective coach
*...
Category:Strategic Leadership
Study mode:On Campus
This one course will help teach participants how to:
* Master Peter Senge’s five disciplines
* Add Kouzes and Posner’s five practices to their life
* Build trust with their employees
* Develop key management skills, including change management,...
Category:Psychology - All
Study mode:On Campus
This one-day workshop will help teach participants how to:
* Recognize how anger affects your body, your mind, and your behavior
* Use the five-step method to break old patterns and replace them with a model for assertive anger
* Control their...
Category:Business Administration
Study mode:On Campus
This one course will help teach participants how to:
* Understand the importance of professional presence on the job.
* Learn how to self-manage to become more effective and efficient.
* Improve their communications skills, including listening,...
Category:Professional Writing
Study mode:On Campus
This one-day course will help you teach participants how to:
* Identify their writing challenges
* Make their writing clear, concise, and correct
* Improve sentence construction and paragraph development
* Identify ways to make their writing...
Category:Visual Studio
Study mode:On Campus
4995 - Programming with the Microsoft .NET Framework Using Microsoft Visual Studio DDLS has enhanced the standard MOC course to enable students using Visual Studio 2003, 2005, 2008 and .Net framework 2.0 and 3.5 to benefit from this course.
IMPORTANT - The content...
Category:Visual Studio
Study mode:On Campus
4994 - Introduction to Programming Microsoft .NET Framework Applications with Microsoft Visual Studio DDLS has enhanced the standard MOC course to enable students using Visual Studio 2003, 2005, 2008 and .Net framework 2.0 and 3.5 to benefit from this course.
IMPORTANT...
Category:Visual Studio
Study mode:On Campus
2548 - Core Distributed Application Development with Microsoft Visual Studio DDLS has enhanced the standard MOC course to enable students using Visual Studio 2003, 2005, 2008 and .Net framework 2.0 and 3.5 to benefit from this course.
IMPORTANT - The content...
Category:Visual Studio
Study mode:On Campus
2544 - Advanced Web Application Technologies with Microsoft Visual Studio DDLS has enhanced the standard MOC course to enable students using Visual Studio 2003, 2005, 2008 and .Net framework 2.0 and 3.5 to benefit from this course.
IMPORTANT - The content of...
Category:Visual Studio
Study mode:On Campus
2543 - Core Web Application Technologies with Microsoft Visual Studio DDLS has enhanced the standard MOC course to enable students using Visual Studio 2003, 2005, 2008 and .Net framework 2.0 and 3.5 to benefit from this course.
IMPORTANT - The content of these...
Category:Visual Studio
Study mode:On Campus
2542 - Advanced Data Access with Microsoft Visual Studio DDLS has enhanced the standard MOC course to enable students using Visual Studio 2003, 2005, 2008 and .Net framework 2.0 and 3.5 to benefit from this course.
IMPORTANT - The content of these courses is...
Category:Visual Studio
Study mode:On Campus
2541 - Core Data Access with Microsoft Visual Studio DDLS has enhanced the standard MOC course to enable students using Visual Studio 2003, 2005, 2008 and .Net framework 2.0 and 3.5 to benefit from this course.
IMPORTANT - The content of these courses is still...
Category:Visual Basic (VisualBasic)
Study mode:On Campus
2433 - Microsoft Visual Basic Scripting Edition and Microsoft Windows Script Host Essentials This three-day instructor-led course provides students with the knowledge and skills to manage Windows networks by using the Windows Script Host (WSH) and the Microsoft...
Category:Microsoft
Study mode:On Campus
2124 - Programming with C# The goal of this course is to provide students with the knowledge and skills they need to develop C# applications for the Microsoft .NET Platform. The course focuses on C# program structure, language syntax, and implementation details.
C#...
Category:Visual Basic (VisualBasic)
Study mode:On Campus
1303 - Mastering MS Visual Basic 6 Fundamentals This course teaches the fundamental skills necessary to create Microsoft® Visual Basic® programming system desktop applications. Skills Gained: * Build custom, multiple-form applications. * Incorporate...
Category:CISCO
Study mode:On Campus
Content Services Switch Operation and Configuration (CSSOC) 7.0 The Content Services Switch Operation and Configuration course provides customers with essential knowledge required for deploying content switching networks and layer 4-7 switching applications. The...
Category:CISCO
Study mode:On Campus
Implementing CiscoWorks LMS 3.1 (CWLMS) v3.1 Implementing CiscoWorks LMS (CWLMS) version 3.1 is a 5-day course that teaches learners how to use the CiscoWorks applications contained in the CiscoWorks LAN Management Solution (LMS) v3.1 bundle. The focus is on finding...
